<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Lotta Haukipuro</style></author><author><style face="normal" font="default" size="100%">Satu Väinämö</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Digital User Involvement in a Multi-Context Living Lab Environment</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">Digital user involvement</style></keyword><keyword><style  face="normal" font="default" size="100%">living lab.</style></keyword><keyword><style  face="normal" font="default" size="100%">user community</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2019</style></year><pub-dates><date><style  face="normal" font="default" size="100%">10/2019</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">https://timreview.ca/article/1273</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">9</style></volume><pages><style face="normal" font="default" size="100%">27-37</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">This article provides new knowledge on the long-term use and value of a digital user involvement tool as a part of a living lab particularly in ICT, health and public service development contexts. Research has been carried out within the authentic living lab environment in 2011&amp;ndash;2018. Empirical evidence is gathered from case living lab digital user involvement platform and activities conducted in multiple contexts. The primary source of information are the 70 in-depth interviews with the customer companies, public organizations and other stakeholders. The digital user community and user involvement tool-specific value for the development of products and services are a fast, easy and efficient user involvement regardless of time and location, tailored online methods based on the need of the customer, and the richness and quality of the end-user feedback.</style></abstract><issue><style face="normal" font="default" size="100%">10</style></issue><custom1><style face="normal" font="default" size="100%">&lt;div&gt;&lt;span style=&quot;font-size:16px;&quot;&gt;University of Oulu&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&amp;nbsp;&lt;/div&gt;&lt;div&gt;&lt;span style=&quot;font-size:16px;&quot;&gt;Lotta Haukipuro, D.Sc (Econ. &amp;amp; Bus. Adm.) coordinates the multidisciplinary Generation Z and beyond: Co-evolution of human capabilities and intelligent technologies in the 21st century (GenZ) project (2018-2022) at the University of Oulu. She received her Dr. degree in 2019 at Oulu Business School. Her research interests lie in the area of living labs, co-creation and user-centric development of products and services. She has worked in several national and international RDI projects.&lt;/span&gt;&lt;/div&gt;</style></custom1><custom2><style face="normal" font="default" size="100%">&lt;div&gt;&lt;span style=&quot;font-size:16px;&quot;&gt;University of Oulu&lt;/span&gt;&lt;/div&gt;&lt;div&gt;&amp;nbsp;&lt;/div&gt;&lt;div&gt;&lt;span style=&quot;font-size:16px;&quot;&gt;Satu Väinämö, M. Sc. (Tech.), has comprehensive experience of leading international projects, creating user experience (UX) and service designs as well as defining and managing innovation processes.&amp;nbsp; Her career includes over 15 years in ICT industry in several leadership and UX design positions. Her tasks included e.g. creating smartphone UIs which were used in more than 500 million phones. Recently she coordinated 7,8 MEUR EU project, which accelerated European SMEs and startups to co-develop innovative application and businesses in eHealth market.&amp;nbsp; During the last seven years in University of Oulu she has led 100+ development activities within Oulun Urban Living Labs, where she oversaw innovation and living lab related projects. Currently, she is working at Centre for Health and Technology (CHT) at University of Oulu, where she is responsible of development of Digihealth Hub and its ecosystem collaboration.&lt;/span&gt;&lt;/div&gt;</style></custom2><section><style face="normal" font="default" size="100%">27</style></section></record></records></xml>