<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Nele A.J. De Witte</style></author><author><style face="normal" font="default" size="100%">Leen Broeckx</style></author><author><style face="normal" font="default" size="100%">Sascha Vermeylen</style></author><author><style face="normal" font="default" size="100%">Vicky Van Der Auwera</style></author><author><style face="normal" font="default" size="100%">Tom Van Daele</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Human Factors in Living Lab Research</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">human factors</style></keyword><keyword><style  face="normal" font="default" size="100%">Living lab</style></keyword><keyword><style  face="normal" font="default" size="100%">methodology</style></keyword><keyword><style  face="normal" font="default" size="100%">safety</style></keyword><keyword><style  face="normal" font="default" size="100%">usability</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2021</style></year><pub-dates><date><style  face="normal" font="default" size="100%">12/2021</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">timreview.ca/article/1462</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">11</style></volume><pages><style face="normal" font="default" size="100%">21-29</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">Human factors research is still in its infancy in healthcare and other fields. Yet it has the potential to allow organisations and living labs to assess and improve innovation quality, while closely involving potential end users. &quot;Human factors&quot; involve a scientific focus on the interaction between individuals and systems with the goal of improving safety, performance, and user acceptability. Studies simulating challenging real-life circumstances in selected samples and using a multi-method approach can provide important insights for organisations and governments and allow for better and safer services for the end user. By combining existing theory and case examples, the current paper aims to situate human factors research and to help researchers determine when and how this methodology could be applied.</style></abstract><issue><style face="normal" font="default" size="100%">9/10</style></issue><custom1><style face="normal" font="default" size="100%">LiCalab Living and Care Lab
Nele A.J. De Witte is the scientific coordinator of LiCalab Living and Care Lab, where she is committed to the scientific valorization of living lab methodologies and supports the design of high-quality user research. She is also a senior researcher at the Expertise Unit Psychology, Technology &amp; Society of Thomas More University of Applied Sciences (Belgium), with specialization in e-mental health and attitudes towards technology in mental healthcare. She holds a PhD in Psychology and has 10 years of research experience, mostly in the field of practice-oriented research.</style></custom1><custom2><style face="normal" font="default" size="100%">LiCalab Living and Care Lab
Leen Broeckx is a researcher at Thomas More University of Applied Sciences (Belgium) where she started working in 2013 as a panel manager for LiCalab Living and Care Lab. Within the team, Leen is responsible for the community of end users. She supports projects with recruitment, facilitation, and reporting. She is an expert in co-creation methodologies. She holds a master’s degree in Communication Sciences from Vrije Universiteit Brussel in Belgium.</style></custom2><custom3><style face="normal" font="default" size="100%">LiCalab Living and Care Lab
Sascha Vermeylen is a researcher at Thomas More University of Applied Sciences (Belgium). In 2018, she kicked off her career as a junior panel manager at LiCalab Living and Care Lab. Sascha manages the end user panel, alongside Leen Broeckx, and maintains the segmented database that consists of ca 1,500 elderly persons, and more than 600 caregivers and care organizations. She supports projects with recruitment of end-users and facilitates testing and reporting to companies. She holds a master’s degree in social economic sciences from the University of Antwerp and has completed Academic Teacher Training. </style></custom3><custom4><style face="normal" font="default" size="100%">LiCalab Living and Care Lab
Vicky Van Der Auwera is a researcher at Thomas More University of Applied Sciences (Belgium), which she helped to start in 2012, in close collaboration with the City of Turnhout. She is currently responsible for the operational management of LiCalab. In that capacity she leads both EU-projects as well as private assignments. Vicky holds a master’s degree in Engineering Sciences from Brussels University Belgium, where she graduated as a civil mechanical-electrical engineer. Prior to her current position, she worked for 14 years in a private sector area of mechanical engineering as Research Manager.
</style></custom4><custom5><style face="normal" font="default" size="100%">Thomas More University of Applied Sciences 
Tom Van Daele is head of the Expertise Unit Psychology, Technology &amp; Society at Thomas More University of Applied Sciences (Belgium), and convenor of the Project Group on eHealth of the European Federation of Psychologists’ Associations. As a clinical psychologist (PhD), he focuses primarily on translating insights and tools from theory to practice-oriented applications and services. His primary field of research is e-mental health, the use of technology in mental healthcare. This practice-oriented focus is also supplemented with more basic research, through his positions at both KU Leuven and Queen’s University Belfast.</style></custom5><section><style face="normal" font="default" size="100%">21</style></section></record><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Chantal Trudel</style></author><author><style face="normal" font="default" size="100%">Sue Cobb</style></author><author><style face="normal" font="default" size="100%">Kathryn Momtahan</style></author><author><style face="normal" font="default" size="100%">Janet Brintnell</style></author><author><style face="normal" font="default" size="100%">Ann Mitchell</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Developing Tacit Knowledge of Complex Systems: The Value of Early Empirical Inquiry in Healthcare Design</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">design research</style></keyword><keyword><style  face="normal" font="default" size="100%">ergonomics</style></keyword><keyword><style  face="normal" font="default" size="100%">healthcare design</style></keyword><keyword><style  face="normal" font="default" size="100%">human factors</style></keyword><keyword><style  face="normal" font="default" size="100%">infection prevention and control</style></keyword><keyword><style  face="normal" font="default" size="100%">knowledge mobilization</style></keyword><keyword><style  face="normal" font="default" size="100%">neonatal intensive care unit</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2016</style></year><pub-dates><date><style  face="normal" font="default" size="100%">09/2016</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">http://timreview.ca/article/1017</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">6</style></volume><pages><style face="normal" font="default" size="100%">28-38</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">Infection prevention and control has been the subject of much study in medical and epidemiological research and a variety of best practice guidelines have been developed to support healthcare workers and related stakeholders. Yet, despite the availability of information, managing healthcare-associated infections remains a challenge because the relevant explicit knowledge is not being adequately developed and mobilized as tacit knowledge for use &quot;on the front lines&quot;. Some researchers have called for a human factors perspective to help address challenges in designing for infection prevention and  control, but relatively few studies have been conducted to date. Researchers also suggest that empirical inquiry is needed to better inform the design process, and particularly the design of complex systems where attention to detailed processes and interactions can support the success of an intervention. A human factors approach can help designers develop a deeper understanding of work processes, technology considerations, as well as physiological, psychological, cultural, and organizational factors. The need is particularly pressing in low-resource healthcare environments where funds, time, and human resources may be scarce and strategic design decisions based on evidence are needed to support meaningful and effective changes. With this in mind, a human factors study was conducted in an existing neonatal intensive care unit to identify the influence of product and environment design on infection prevention and control and to inform recommendations for improvement. In this case study, we illustrate how the application of an empirical, methodical approach can help design professionals and stakeholders develop tacit knowledge of complex systems – knowledge that can be used to better inform design priorities, the design process, decision making, and the allocation of resources to help maximize improvements.</style></abstract><issue><style face="normal" font="default" size="100%">9</style></issue><custom1><style face="normal" font="default" size="100%">Carleton University
Chantal Trudel is an Assistant Professor at Carleton University’s School of Industrial Design in Ottawa, Canada. Chantal draws on her background in industrial design (B.I.D, Carleton University), human factors and ergonomics (MSc, University of Nottingham) and 10 years professional experience in commercial and healthcare design to support her research. Chantal is interested in human-centred and participatory design methods to improve our understanding and design of peoples’ experiences within complex systems.</style></custom1><custom2><style face="normal" font="default" size="100%">University of Nottingham
Sue Cobb is Associate Professor and Head of the Human Factors Research Group in the Faculty of Engineering at the University of Nottingham in the United Kingdom. Sue has been working in this group for 30 years. Over this period she has worked on many projects involving analysis of user requirements and user feedback or opinion on a variety of issues in contexts including industrial workplaces, educational settings, and community environments. Her specialist interest is in multi-disciplinary research and the use of user-centred and participatory design methods in a variety of contexts including special education and healthcare.</style></custom2><custom3><style face="normal" font="default" size="100%">
Kathryn Momtahan has 10 years of critical care nursing experience and a PhD in Experimental Psychology, focusing on healthcare human factors. Dr. Momtahan's human factors professional experience includes several years working in the hi-tech sector and fourteen years in a research-lead capacity in a hospital environment. She has published in human factors, healthcare, and engineering journals and holds several adjunct professor appointments in various faculties and programs including engineering, psychology, nursing, business, and human–computer interaction.</style></custom3><custom4><style face="normal" font="default" size="100%">The Ottawa Hospital
Ann Mitchell is the Director of Obstetrics, Gynecology and Newborn Care at The Ottawa Hospital. Ann has 28 years of experience in NICU and maternal newborn care in a variety of clinical, regional, and administrative roles. Her current focus is on staff and patient safety, engaging families, and improving the patient experience. </style></custom4><custom5><style face="normal" font="default" size="100%">The Ottawa Hospital
Janet Brintnell is the Corporate Clinical Manager of the Neonatal Intensive Care Unit and Special Care Nursery at The Ottawa Hospital. Her nursing career spans 32 years of which 26 have been focused in the Neonatal Intensive Care Unit. Her experience ranges from a clinical bedside capacity to her current role with an administrative focus while constantly maintaining a critical focus on the delivery of family-centered care and best practices.</style></custom5></record></records></xml>