<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Dimitri Schuurman</style></author><author><style face="normal" font="default" size="100%">Aron-Levi Herregodts</style></author><author><style face="normal" font="default" size="100%">Annabel Georges</style></author><author><style face="normal" font="default" size="100%">Olivier Rits</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Innovation Management in Living Lab Projects: The Innovatrix Framework</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">assumption</style></keyword><keyword><style  face="normal" font="default" size="100%">business modelling</style></keyword><keyword><style  face="normal" font="default" size="100%">Innovation management</style></keyword><keyword><style  face="normal" font="default" size="100%">living labs</style></keyword><keyword><style  face="normal" font="default" size="100%">testing</style></keyword><keyword><style  face="normal" font="default" size="100%">user research</style></keyword><keyword><style  face="normal" font="default" size="100%">validation</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2019</style></year><pub-dates><date><style  face="normal" font="default" size="100%">03/2019</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">https://timreview.ca/article/1225</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">9</style></volume><pages><style face="normal" font="default" size="100%">63-73</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">Despite living labs being described as “orchestrators” and innovation intermediaries, there is scant literature providing concrete guidelines and tools for living lab practitioners on the topic of project-related innovation management. To address this need, we propose Innovatrix, an innovation management framework built upon existing business model and innovation management tools and frameworks and iterated based on practical experience in living lab projects. In this article, we illustrate the added value of the proposed framework through three practical case studies that lead to three propositions regarding innovation management in living lab projects. First, Innovatrix helps to scope the user involvement activities, which leads to greater efficiency and faster decision making. Second, Innovatrix forces the project owner to focus on a limited number of customer segments, which increases the speed of learning as the scarce entrepreneurial resources are dedicated to a limited number of segments. Third, Innovatrix allows practitioners to capture the iterations and pivots that were made during an innovation project, which helps to link specific outcomes with certain living lab activities.</style></abstract><issue><style face="normal" font="default" size="100%">3</style></issue><custom1><style face="normal" font="default" size="100%">imec.livinglabs
Dimitri Schuurman is the Team Lead of the Business model and User Research Team at imec.livinglabs. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University in Belgium. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. He is also active in the International Society for Professional Innovation Management (ISPIM) and in the European Network of Living Labs (ENoLL) as a living labs specialist. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management.</style></custom1><custom2><style face="normal" font="default" size="100%">imec.livinglabs
Aron-Levi Herregodts is an Innovation Manager at imec.livinglabs. He holds Master’s degrees in Communication Sciences (2013) and Complementary Business Economics (2014). He is the imec.livinglabs product owner of Innovatrix and applies this methodological approach on a day-to-day basis to a wide-variety of innovation projects.</style></custom2><custom3><style face="normal" font="default" size="100%">imec.livinglabs
Annabel Georges is an Innovation Manager at imec.livinglabs. Within this “living-lab-as-a-service” she conducts user research to structurally support innovation development for SMEs. Next to this, she is also involved in several smart city projects. Her main research topics are drop-out and user engagement within field tests and working on the processes of current living lab practices. Annabel holds a Master’s degree in Communication Sciences with a specialization in New Media and Society from Ghent University.</style></custom3><custom4><style face="normal" font="default" size="100%">imec.livinglabs
Olivier Rits is Program Manager at imec.livinglabs. He holds a Master’s degree in Applied Physics (Engineering) from Ghent University in Belgium. Previously, Olivier worked as a business developer for Alcatel-Lucent, where he was involved with many different technologies, and for the research group SMIT, where he was responsible for the business modelling practice in the context of SME living lab innovation projects.</style></custom4></record><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Lynn Coorevits</style></author><author><style face="normal" font="default" size="100%">Annabel Georges</style></author><author><style face="normal" font="default" size="100%">Dimitri Schuurman</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">A Framework for Field Testing in Living Lab Innovation Projects</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">context research</style></keyword><keyword><style  face="normal" font="default" size="100%">field test</style></keyword><keyword><style  face="normal" font="default" size="100%">living labs</style></keyword><keyword><style  face="normal" font="default" size="100%">testing</style></keyword><keyword><style  face="normal" font="default" size="100%">user innovation</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2018</style></year><pub-dates><date><style  face="normal" font="default" size="100%">12/2018</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">https://timreview.ca/article/1204</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">8</style></volume><pages><style face="normal" font="default" size="100%">40-50</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">Within innovation research and, more specifically, living lab projects, a crucial component is to test an innovation in a real-life context with potential end users. Such a field test can validate assumptions by combining insights on behaviour and attitudes towards the innovation. This allows for iterative tailoring of the innovation to the needs and wants of the potential end users. Moreover, relevant insights can be gathered to stop or rescope the innovation project before big investments are made. Although studies indicate that testing innovations (or prototypes) in real-life contexts improves the innovation process, there is no specific framework on how to conduct a field test for an innovation. This is important because, in living lab field tests, users are actively involved in co-creating the solutions, which impacts the operational side of setting up living lab projects. Therefore, within this article, we propose a framework for field testing based on the degree to which it reflects reality and the stage within the living lab process. We distinguish four types of field tests: concept, mock-up, pilot, and go2market field test. Based on this framework, we propose some practical guidelines for setting up living lab field tests.</style></abstract><issue><style face="normal" font="default" size="100%">12</style></issue><custom1><style face="normal" font="default" size="100%">imec.livinglabs
Lynn Coorevits is an Innovation Manager at imec.livinglabs, where she is responsible for tools and methodologies that improve testing in living labs. She is also affiliated to the imec-mict-ugent department Ghent University in Belgium as a Senior User Researcher. She holds master degrees in Psychology and Marketing Analysis from Ghent University and has over 10 years of experience in innovation research and consultancy. </style></custom1><custom2><style face="normal" font="default" size="100%">imec.livinglabs
Annabel Georges is a User Specialist at imec.livinglabs. Within this “living-lab-as-a-service” she conducts user research to structurally support innovation development for SMEs. Next to this, she is also involved in several smart city projects. Her main research topics are drop-out and user engagement within field tests and working on the processes of current living lab practices. Annabel holds a Master in Communication Sciences degree with a specialization in New Media and Society at Ghent University.</style></custom2><custom3><style face="normal" font="default" size="100%">imec.livinglabs
Dimitri Schuurman is the Team Lead of the Business Model and User Research Team at imec.livinglabs. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University in Belgium. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. He is also active in the International Society for Professional Innovation Management (ISPIM) and in the European Network of Living Labs (ENoLL) as a living labs specialist. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. </style></custom3></record><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Dimitri Schuurman</style></author><author><style face="normal" font="default" size="100%">Sonja M. Protic</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Living Labs versus Lean Startups: An Empirical Investigation</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">entrepreneurs</style></keyword><keyword><style  face="normal" font="default" size="100%">impact</style></keyword><keyword><style  face="normal" font="default" size="100%">Innovation management</style></keyword><keyword><style  face="normal" font="default" size="100%">lean startup</style></keyword><keyword><style  face="normal" font="default" size="100%">Living lab</style></keyword><keyword><style  face="normal" font="default" size="100%">Open innovation</style></keyword><keyword><style  face="normal" font="default" size="100%">testing</style></keyword><keyword><style  face="normal" font="default" size="100%">user innovation</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2018</style></year><pub-dates><date><style  face="normal" font="default" size="100%">12/2018</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">https://timreview.ca/article/1201</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">8</style></volume><pages><style face="normal" font="default" size="100%">7-16</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">Although we seem to be living in an era where founding a startup has never been easier, studies point to the high mortality rates of these organizations. This “startup hype” has also induced many practitioner-based innovation management approaches that lack empirical studies and validation. Moreover, a lot of these approaches have rather similar angles, but use different wordings. Therefore, in this article, we look into two of these “hyped” concepts: the lean startup and living labs. We review the academic studies on these topics and explore a sample of 86 entrepreneurial projects based on project characteristics and outcomes. Our main finding is that the two approaches appear to be complementary. Living labs are powerful instruments to implement the principles of the lean startup, as the real-life testing and multi-disciplinary approach of living labs seem to generate more actionable outcomes. However, living labs also require the flexibility of a startup – ideally a lean one – to actually deliver this promise. Thus, rather than picking a winner in this comparison, we argue that combining the concepts’ different strengths can bring clear benefits.</style></abstract><issue><style face="normal" font="default" size="100%">12</style></issue><custom1><style face="normal" font="default" size="100%">imec.livinglabs
Dimitri Schuurman is the Team Lead of the Business Model and User Research Team at imec.livinglabs. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University in Belgium. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. He is also active in the International Society for Professional Innovation Management (ISPIM) and in the European Network of Living Labs (ENoLL) as a living labs specialist. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management.</style></custom1><custom2><style face="normal" font="default" size="100%">University of Natural Resources and Life Sciences, Vienna
Sonja M. Protic is a Researcher at the Institute of Production and Logistics at the University of Natural Resources and Life Sciences in Vienna. She finished her Master’s studies in Environmental Science and her Bachelor studies in Business Administration. She has several years of work experience in national and European research projects and in international project development for a multilateral organization. Her research interests include sustainable freight transport, innovation management, and living labs. She is enrolled as a doctoral student, writing her doctoral thesis in the field of innovation systems at multimodal inland terminals.</style></custom2></record><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Ruben D’Hauwers</style></author><author><style face="normal" font="default" size="100%">Aron-Levi Herregodts</style></author><author><style face="normal" font="default" size="100%">Annabel Georges</style></author><author><style face="normal" font="default" size="100%">Lynn Coorevits</style></author><author><style face="normal" font="default" size="100%">Dimitri Schuurman</style></author><author><style face="normal" font="default" size="100%">Olivier Rits</style></author><author><style face="normal" font="default" size="100%">Pieter Ballon</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Overcoming Barriers to Experimentation in Business-to-Business Living Labs</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">B2B</style></keyword><keyword><style  face="normal" font="default" size="100%">experimentation</style></keyword><keyword><style  face="normal" font="default" size="100%">living labs</style></keyword><keyword><style  face="normal" font="default" size="100%">testing</style></keyword><keyword><style  face="normal" font="default" size="100%">user research</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2017</style></year><pub-dates><date><style  face="normal" font="default" size="100%">02/2017</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">http://timreview.ca/article/1054</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">7</style></volume><pages><style face="normal" font="default" size="100%">20-26</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">Business-to-business (B2B) living lab projects have been mentioned in different areas of academic research, but the innovation management literature requires deeper analysis of their potential opportunities and challenges. Real-life experimentation is a key requirement for living labs as it enables deeper insights in the potential success of innovations. However, the literature has not provided insights on how living lab projects can implement real-life experimentation in B2B innovation projects and does not describe appropriate conditions for experimentation in these settings. In this study, we identified three main barriers preventing real-life experimentation in B2B living lab projects: the technological complexity, the need for integration, and the difficulty in identifying testers. The barriers are discussed in detailed and potential solutions are provided to help overcome these barriers and stimulate the adoption of real-life experimentation in B2B innovation projects.</style></abstract><issue><style face="normal" font="default" size="100%">2</style></issue><custom1><style face="normal" font="default" size="100%">imec – SMIT – VUB
Ruben D’Hauwers is a Researcher at imec-SMIT-VUB in Belgium. He holds a master’s degrees in Business Engineering (2011) and Innovation and Entrepreneurship (2013). He has also worked in the field of business development in two different organizations. He joined imec in 2014 and focuses on business-to-business research, business modelling, and on capturing and validating the assumptions throughout the innovation process.</style></custom1><custom2><style face="normal" font="default" size="100%">imec – MICT – Ghent University
Aron-Levi Herregodts is a User Expert at imec.livinglabs and an affiliated researcher at imec – MICT – Ghent University in Belgium. He holds master’s degrees in Communication Sciences (2013) and Complementary Business Economics (2014). As a user expert, his role is to translate user behaviour, needs, and wants into tangible recommendations to provide structure to the innovation process of both SMEs and large organizations. His main research interests include open innovation, user innovation, organizational learning, intermediary activities, and user-centric design and methodologies. He is also preparing a PhD on the configuration of intermediary user-oriented activities with innovation-relevant actors for distinct types of entrepreneurs and innovations.</style></custom2><custom3><style face="normal" font="default" size="100%">imec – MICT – Ghent University
Annabel Georges is a Junior Researcher in the research group at imec – MICT – Ghent University in Belgium. She holds a master’s degree in Communication Sciences from Ghent University, with a specialization in New Media and Society. Her main interests are domestication theory, field tests, and improvements to living lab practices.</style></custom3><custom4><style face="normal" font="default" size="100%">imec – MICT – Ghent University
Lynn Coorevits is a Senior User Researcher for imec – MICT – Ghent University in Belgium, where she focuses on tools and techniques for open and user innovation, such as sensors and design thinking. Her current research focuses on the adoption and attrition of wearables as well as optimization of context integration in living lab projects. She works on several SME living lab projects ranging from the financial to social industry. She holds master’s degrees in Psychology and in Marketing Analysis from Ghent University and has 9 years of experience in innovation research and consultancy.</style></custom4><custom5><style face="normal" font="default" size="100%">imec – MICT – Ghent University
Dimitri Schuurman is the Team Lead in User Research at imec.livinglabs and a Senior Researcher at imec – MICT – Ghent University in Belgium. He holds a PhD and a Master’s degree in Communication Sciences from Ghent University. Together with his imec colleagues, Dimitri developed a specific living lab offering targeted at entrepreneurs in which he has managed over 100 innovation projects. Dimitri is responsible for the methodology and academic valorization of these living lab projects and coordinates a dynamic team of living lab researchers. His main interests and research topics are situated in the domains of open innovation, user innovation, and innovation management. His PhD thesis was entitled &lt;em&gt;Bridging the Gap between Open and User Innovation? Exploring the Value of Living Labs as a Means to Structure User Contribution and Manage Distributed Innovation.&lt;/em&gt;</style></custom5><custom6><style face="normal" font="default" size="100%">SMIT
Olivier Rits holds a master’s degree in Applied Physics (Engineering) from the Ghent University in Belgium. Previously, Olivier worked as a business developer for Alcatel-Lucent, where he was involved with many different technologies. Within SMIT, Olivier is leading the business modelling practice in the context of SME living lab innovation projects. With a team of researchers, he is organizing business model workshops and stakeholder interviews to apply business model methodologies to link the user feedback and insights to the business model aspects of the SME’s strategy. Olivier is also involved in business modelling efforts in research projects dealing with ICT in general, with a specific interest in M2M and IoT and mobile telecommunications.</style></custom6><custom7><style face="normal" font="default" size="100%">imec.livinglabs
Pieter Ballon is the Academic Lead of imec.livinglabs, the International Secretary of the European Network of Living Labs, and Director of the research group imec-SMIT at Vrije Universiteit Brussel in Belgium. He specializes in business modelling, open innovation, and the mobile telecommunications industry. Formerly, he was Senior Consultant and Team Leader at TNO. From 2006–2007, he was the coordinator of the cross issue on business models of the Wireless World Initiative (WWI), which united five integrated projects in the European Union’s 6th Framework Programme. Pieter holds a PhD in Communication Sciences from Vrije Universiteit Brussel and an MA in Modern History from Katholieke Universiteit Leuven.</style></custom7></record><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Chris Hobbs</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">TIM Lecture Series – When Are Software Systems Safe Enough?</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">risk</style></keyword><keyword><style  face="normal" font="default" size="100%">safety</style></keyword><keyword><style  face="normal" font="default" size="100%">safety-critical systems</style></keyword><keyword><style  face="normal" font="default" size="100%">security</style></keyword><keyword><style  face="normal" font="default" size="100%">software systems</style></keyword><keyword><style  face="normal" font="default" size="100%">standards</style></keyword><keyword><style  face="normal" font="default" size="100%">testing</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2015</style></year><pub-dates><date><style  face="normal" font="default" size="100%">12/2015</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">http://timreview.ca/article/953</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">5</style></volume><pages><style face="normal" font="default" size="100%">56-58</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><issue><style face="normal" font="default" size="100%">12</style></issue><custom1><style face="normal" font="default" size="100%">QNX Software Systems
Chris Hobbs is a Software Safety Consultant at QNX Software Systems in Ottawa, Canada. He was educated as a mathematical philosopher, but finding few jobs available for mathematical philosophers, fell enthusiastically into computer programming where he has spent the last 40 years avoiding management positions and remaining at the leading edge of software development. At QNX Software Systems, he is part of a team focussed on deploying QNX's operating system into safety-critical systems. He works on the safety certification of QNX's products and spends a lot of time with QNX's customers, helping them to design systems to meet specific safety requirements. He is the author of &lt;em&gt;Embedded Software Development for Safety-Critical Systems&lt;/em&gt; and &lt;em&gt;The Largest Number Smaller Than Five&lt;/em&gt;.</style></custom1></record></records></xml>