<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Anne Vorre Hansen</style></author><author><style face="normal" font="default" size="100%">Lars Fuglsang</style></author><author><style face="normal" font="default" size="100%">Christine Liefooghe</style></author><author><style face="normal" font="default" size="100%">Luis Rubalcaba</style></author><author><style face="normal" font="default" size="100%">David Gago</style></author><author><style face="normal" font="default" size="100%">Ines Mergel &amp; Nathalie Haug</style></author><author><style face="normal" font="default" size="100%">Maria Taivalsaari Røhnebæk &amp; Francesco Mureddu</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Living Labs for Public Sector Innovation: insights from a European case study</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">Citizen engagement</style></keyword><keyword><style  face="normal" font="default" size="100%">co-creation</style></keyword><keyword><style  face="normal" font="default" size="100%">living labs</style></keyword><keyword><style  face="normal" font="default" size="100%">Open innovation</style></keyword><keyword><style  face="normal" font="default" size="100%">Public sector innovation</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2021</style></year><pub-dates><date><style  face="normal" font="default" size="100%">12/2021</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">timreview.ca/article/1464</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">11</style></volume><pages><style face="normal" font="default" size="100%">47-58</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">Living labs have gained increased attention in research and practice as both a practical and theoretical innovation phenomenon that emphasizes co-creation, real-life settings, and user/customer involvement. More recently, living labs have also emerged as a specific approach to open innovation processes in the context of publics across the EU. Nevertheless, it is still not clear how the understanding of living labs can be translated and organized into new sectorial settings, what type of public sector innovation challenges it addresses, and what role citizens and users have. The aim of this article is therefore to explore and analyze how living labs are applied as processes for public sector innovation. Based on a mixed method approach of 21 European living lab cases, the analysis reveals a pattern of three different processes for living lab organizational and actor roles: living labs organized as cross-sectorial collaboration, living labs emerging within the public sector as main initiator and beneficiary, and living labs developed by civil society actors. The findings are presented as three scenarios for implementing living labs, which also acts as a background for the article's final discussion about the potentials and pitfalls of living labs in public sector contexts.</style></abstract><issue><style face="normal" font="default" size="100%">9/10</style></issue><custom1><style face="normal" font="default" size="100%">Roskilde University
Anne Vorre Hansen (Corresponding author) is Associate Professor of Social Entrepreneurship at Roskilde University. Anne is an experienced consultant, project manager and researcher of user- and citizen-driven innovation processes across the private, public and third sector, alongside of civil society led initiatives. In her current research, she focuses on social innovation and value co-creation processes and practices. </style></custom1><custom2><style face="normal" font="default" size="100%">Roskilde University
Lars Fuglsang is Professor at Roskilde University, Denmark. His research is on how institutional and organizational frameworks are created to deal with the impact of innovation, technology and other forms of change on business and society. His current research focuses on practice-based understandings of the innovation process, where innovation is seen as closely connected with practices and routines.</style></custom2><custom3><style face="normal" font="default" size="100%">Lille University
Christine Liefooghe is Lecturer in economic geography at the Faculty of Economic, Social and Territory Sciences, Lille University, France. Her research focuses on innovation, regional development, and urban change in the knowledge, cultural and creative economy. Her latest projects have focused on the creative city, then the spatial diffusion of third places (coworking, Fablabs) and, within the framework of the Co-VAL H2020 project, on Living Labs and the digitalization of public policies. 

</style></custom3><custom4><style face="normal" font="default" size="100%">University of Alacala
Luis Rubalcaba is Professor of Economics, Department of Economics and Business Administration, University of Alcalá and director of the Master on Innovation Economics, Management and Technology. Previous positions: scientific co-coordinator of the Co-VAL H2020 project on public sector innovation, senior innovation specialist at the World Bank in Washington, DC (US), visiting Fulbright Scholar at Boston University (US), distinguished professor at VTT-Tekes/Academy of Science (Finland), honorary scholar at the University of Birmingham (UK), and president of RESER (European Association for Services Research).</style></custom4><custom5><style face="normal" font="default" size="100%">San Pablo CEU University
David Gago is Lecturer at San Pablo CEU University, Spain, and Professor of the Master on Innovation Economics, Management and Technology at the University of Alcalá, Spain. He has researched and published in the areas of service innovation, innovation metrics and impacts of innovation, and public policies. His practical experience includes working extensively both with public and private boards on strategic planning, decision making, and evaluation/impact assessment. Over time he has also served non-profit organizations. </style></custom5><custom6><style face="normal" font="default" size="100%">University of Konstanz
Ines Mergel is full Professor of digital governance at the University of Konstanz, Germany, where she heads the Digital Governance Lab. She is a fellow of the National Academy of Public Administration (NAPA). Her research focuses on the digital transformation of the public sector. 

University of Konstanz
Nathalie Haug holds a master’s degree in Politics and Public Administration and is currently a PhD Student in the department of Politics and Public Administration at the University of Konstanz. Her research interests cover public sector innovation, digital transformation of organizations, as well as citizen participation in the design and delivery of public services.</style></custom6><custom7><style face="normal" font="default" size="100%">Inland Norway University of Applied Sciences
Maria Taivalsaari Røhnebæk is a senior researcher at Inland School of Business and Social Sciences at the Inland Norway University of Applied Sciences. She holds a master’s degree in social anthropology and a PhD in technology, innovation and culture from the University of Oslo. Her research focuses on innovation and digitalization in public services, with emphasis on welfare, care, and social services. She has conducted extensive fieldwork in India and Norway, and she is currently working with research projects focusing on service innovation, service design, and co-creation in public services.

Belgian Think Tank Lisbon Council
Francesco Mureddu is an analyst and strategist in innovation and technology policies and is currently Director at the Belgian Think Tank Lisbon Council. Aside from his primary activity, he serves as partner and business development consultant for the consultancy start-up DataPower Consulting, as well as consultant for several clients including PwC Italy, KPMG Italy, NOVA, JRC Seville, Outsight, Region Emilia-Romagna (Italy), Manpower, Adecco, Proter, and I2Grow. He holds an MA in Economics from the Catholic University of Louvain and a PhD in Economics from the University of Cagliari. </style></custom7><section><style face="normal" font="default" size="100%">47</style></section></record></records></xml>