<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Mikko Mäntyneva</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Company Offers to Meet the Needs of Business-to-Business Customers: Customer Strategy and Orientation</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">B2B</style></keyword><keyword><style  face="normal" font="default" size="100%">customer orientation</style></keyword><keyword><style  face="normal" font="default" size="100%">customer strategy</style></keyword><keyword><style  face="normal" font="default" size="100%">Market offer</style></keyword><keyword><style  face="normal" font="default" size="100%">research and development</style></keyword><keyword><style  face="normal" font="default" size="100%">value proposition</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2020</style></year><pub-dates><date><style  face="normal" font="default" size="100%">03/2020</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">timreview.ca/article/1339</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">10</style></volume><pages><style face="normal" font="default" size="100%">79-87</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">&lt;Companies develop and refine their market offer by creating new products for current and potential customers. Customer-focused research and development (R&amp;D) is expected to shorten the time to market, improve cash flow, and reduce risks. It considers both customer strategy as well as customer orientation. In practice, this means that customer strategy directs current and potential customers to a company's offering, while customer orientation allocates R&amp;D activities to meet customers' needs. This paper contributes to customer-driven R&amp;D research by investigating whether a company's offer meets customer needs that can be supported by customer strategy and orientation. Specific focus is given to companies operating in business-to-business (B2B) markets. The paper is based on an analysis of quantitative survey data from 292 respondents representing key account management and sales management professionals in Finnish firms across several industries. The findings indicate that offer meeting customers' needs are supported by customer strategy and orientation. The paper provides guidelines on how companies can align their research and development activities to address both existing customers as well as current and potential needs and requirements.</style></abstract><issue><style face="normal" font="default" size="100%">3</style></issue><custom1><style face="normal" font="default" size="100%">Häme University of Applied Sciences
Dr. Mikko Mäntyneva holds a PhD degree in Strategic Management from Tampere University of Technology (TUT, 2004). Currently he is the Principal Research Scientist at Häme University of Applied Sciences (HAMK). His research focuses on smart services, innovation management, knowledge management, and customer relationship management. He has authored several scientific articles as well as six books on various management topics.</style></custom1><section><style face="normal" font="default" size="100%">79</style></section></record><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Anne-Mari Järvenpää</style></author><author><style face="normal" font="default" size="100%">Iivari Kunttu</style></author><author><style face="normal" font="default" size="100%">Mikko Mäntyneva</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Using Foresight to Shape Future Expectations in Circular Economy SMEs</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">circular economy</style></keyword><keyword><style  face="normal" font="default" size="100%">foresight</style></keyword><keyword><style  face="normal" font="default" size="100%">innovation</style></keyword><keyword><style  face="normal" font="default" size="100%">PESTEL</style></keyword><keyword><style  face="normal" font="default" size="100%">SMEs</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2020</style></year><pub-dates><date><style  face="normal" font="default" size="100%">07/2020</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">timreview.ca/article/1374</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">10</style></volume><pages><style face="normal" font="default" size="100%">42-51</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">Future foresight in business plays a central role in firms&amp;rsquo; strategic planning, innovation, and product development activities. This is particularly true for the firms that are operating in rapidly changing business environments, in which a firm may obtain significant competitive advantages by coming up with new innovations and customer solutions. This article studies future foresight mechanisms and practices in innovative SMEs operating in circular economy&amp;ndash;related industries. The future demands set by legislation and regulation, consumer buying behaviour, and environmental consciousness, all have a strong impact on an SME&amp;rsquo;s future horizon, in which there may be prosperous business opportunities as well as several challenges. This paper presents a qualitative case study conducted on seven Finnish circular economy-oriented SMEs. The case study reveals that the SMEs in this industrial sector are quite active in foresight activities, and that they have developed a variety of practices for effectively utilizing foresight information in their product development and strategic planning activities.</style></abstract><issue><style face="normal" font="default" size="100%">7</style></issue><custom1><style face="normal" font="default" size="100%">University of Vaasa
Anne-Mari Järvenpää holds a MEng degree in Industrial Service Business (2010) and a BEng degree in Information Technology (2005) from the Häme University of Applied Sciences (HAMK), Finland. Currently, she is studying a PhD degree in Industrial Management at the University of Vaasa, Finland. Her research topic relates to the circular economy and industrial symbiosis. She is working as a senior lecturer at HAMK on the Degree Programme in Information and Communication Technology, Bioeconomy.
</style></custom1><custom2><style face="normal" font="default" size="100%">HAMK
Dr. Iivari Kunttu holds a PhD degree in Information Technology from the Tampere University of Technology (TUT; 2005) and a PhD degree in Economics (management) from the University of Vaasa, Finland (2017). Currently he acts as Principal Research Scientist in HAMK. During 2012-2017 he held an assistant professor position in the Department of Management of the University of Vaasa. He has also held several R&amp;D manager and R&amp;D process development specialist positions in the Nokia Corporation and has held project manager positions in TUT. His current research interests include R&amp;D and innovation management, data analysis, and business development, as well as digital services. His works have been published in such international journals as Pattern Recognition Letters, Machine Vision Applications, Optical Engineering, Journal of Telemedicine and Telecare, Annals of Long-term Care, Technovation, Industry and Innovation, and Technology Innovation Management Review.
</style></custom2><custom3><style face="normal" font="default" size="100%">HAMK
Dr. Mikko Mäntyneva holds a PhD degree in Strategic Management from TUT (2004). Currently he is the Principal Research Scientist at HAMK. His research focuses on smart services, innovation management, knowledge management, and customer relationship management. He has authored several scientific articles as well as six books on various management topics.</style></custom3><section><style face="normal" font="default" size="100%">42</style></section></record><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Jari Jussila</style></author><author><style face="normal" font="default" size="100%">Joni Kukkamäki</style></author><author><style face="normal" font="default" size="100%">Mikko Mäntyneva</style></author><author><style face="normal" font="default" size="100%">Juuso Heinisuo</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Open Data and Open Source Enabling Smart City Development: A Case Study in Häme Region</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">Smart city,</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2019</style></year><pub-dates><date><style  face="normal" font="default" size="100%">09/2019</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">https://timreview.ca/article/1266</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">9</style></volume><pages><style face="normal" font="default" size="100%">26-35</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">Open data offers possibilities to accelerate both innovations and co-creation activities in cities and regions. Likewise, open source software development is an efficient way to create new services. Open data can be used to promote better information sharing and offers various opportunities for third-party developers. Co-creation improves the commitment of different stakeholders and ensures that the created solutions are based on real needs. For these reasons, it is only logical that these two themes are linked together in smart city activities. This paper presents a practical open data and co-creation development made in the region of Häme, Finland. This paper contributes to smart cities research by describing the development of two smart city services: the Tavastia Events API and &quot;Hämeenlinna in pocket&quot; smartphone application. It describes strategies that facilitate beneficial participation and collaboration in smart city open data initiatives. Based on Linked Events, an open source solution developed for the city of Helsinki, modification and implementation were made to create a centralized and open service, to collect and publish event-related data via an application programming interface (API) in the Häme region. A smartphone application was then developed, making use of the developed Events API and other data sources, to provide citizens with the most common digital services, and a platform for digital participation in Häme.</style></abstract><issue><style face="normal" font="default" size="100%">9</style></issue><custom1><style face="normal" font="default" size="100%">&lt;div&gt;Häme University of Applied Sciences (HAMK)&lt;/div&gt;&lt;div&gt;Dr. Jari Jussila holds a PhD degree in Information and Knowledge Management from Tampere University of Technology (TUT, 2015). Currently he is working as Principal Research Scientist at HAMK Smart Research Unit. His research is currently focused on knowledge management, business intelligence, social media, big social data analytics, and health informatics.&amp;nbsp;&lt;/div&gt;</style></custom1><custom2><style face="normal" font="default" size="100%">&lt;div&gt;Häme University of Applied Sciences (HAMK)&lt;/div&gt;&lt;div&gt;Mr. Joni Kukkamäki is a Research Manager in the HAMK Smart Research Unit. He runs the DISP (Digital Solutions &amp;amp; Platforms) team whose role is to provide technology-based research &amp;amp; development activities for the needs of HAMK Research and also for industry. Focus areas for the team are software development, Internet of Things, game engines, and data analytics. Kukkamäki holds a Bachelor of Business Administration (IT) degree and is currently working for his M.Sc (Computer Science) at Tampere University.&lt;/div&gt;</style></custom2><custom3><style face="normal" font="default" size="100%">&lt;p&gt;Häme University of Applied Sciences (HAMK)&lt;/p&gt;&lt;p&gt;Dr. Mikko Mäntyneva holds a PhD degree in Strategic Management from Tampere University of Technology (TUT, 2004). Currently he is the Principal Research Scientist at Häme University of Applied Sciences (HAMK). His research is currently focused on smart services, innovation management, knowledge management, and customer relationship management. He has authored several scientific articles as well as six books on various management topics.&lt;/p&gt;&lt;div&gt;Dr. Juuso Heinisuo holds a PhD degree from the Faculty of Business and Built Environment of Tampere University of Technology (TUT, 2013). Currently he is the Strategy Manager for the City of Hämeenlinna. His work is currently focused on knowledge management, ecosystems, data analytics, strategy, and urban planning. His works have been recognized in such international communities as TED.&amp;nbsp;&lt;/div&gt;&lt;div&gt;Acknowledgments&amp;nbsp;&lt;/div&gt;&lt;div&gt;The financial support from the Regional Council of Häme is gratefully acknowledged.&lt;/div&gt;</style></custom3><custom4><style face="normal" font="default" size="100%">&lt;div&gt;City of Hämeenlinna&lt;/div&gt;&lt;div&gt;Dr. Juuso Heinisuo holds a PhD degree from the Faculty of Business and Built Environment of Tampere University of Technology (TUT, 2013). Currently he is the Strategy Manager for the City of Hämeenlinna. His work is currently focused on knowledge management, ecosystems, data analytics, strategy, and urban planning. His works have been recognized in such international communities as TED.&amp;nbsp;&lt;/div&gt;&lt;div&gt;&amp;nbsp;&lt;/div&gt;</style></custom4><section><style face="normal" font="default" size="100%">26</style></section></record></records></xml>