<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>17</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Lotta Haukipuro</style></author><author><style face="normal" font="default" size="100%">Satu Väinämö</style></author><author><style face="normal" font="default" size="100%">Pauliina Hyrkäs</style></author></authors></contributors><titles><title><style face="normal" font="default" size="100%">Innovation Instruments to Co-Create Needs-Based Solutions in a Living Lab</style></title><secondary-title><style face="normal" font="default" size="100%">Technology Innovation Management Review</style></secondary-title></titles><keywords><keyword><style  face="normal" font="default" size="100%">co-creation</style></keyword><keyword><style  face="normal" font="default" size="100%">innovation instrument</style></keyword><keyword><style  face="normal" font="default" size="100%">innovation process</style></keyword><keyword><style  face="normal" font="default" size="100%">Living lab</style></keyword><keyword><style  face="normal" font="default" size="100%">SME</style></keyword><keyword><style  face="normal" font="default" size="100%">startup</style></keyword><keyword><style  face="normal" font="default" size="100%">user involvement</style></keyword></keywords><dates><year><style  face="normal" font="default" size="100%">2018</style></year><pub-dates><date><style  face="normal" font="default" size="100%">05/2018</style></date></pub-dates></dates><urls><web-urls><url><style face="normal" font="default" size="100%">http://timreview.ca/article/1156</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Talent First Network</style></publisher><pub-location><style face="normal" font="default" size="100%">Ottawa</style></pub-location><volume><style face="normal" font="default" size="100%">8</style></volume><pages><style face="normal" font="default" size="100%">22-35</style></pages><language><style face="normal" font="default" size="100%">eng</style></language><abstract><style face="normal" font="default" size="100%">This multiple case study focuses on co-creation facilitated with innovation instruments in three different environments – a school, a hospital, and an airport – in which 12 SMEs and startups developed solutions based on predefined needs of customer organizations, and where stakeholders actively participated through user involvement methods facilitated by a living lab. The article provides new knowledge regarding the benefits of the co-creation, user involvement, and use of the living lab approach within different contexts. Our findings show concrete benefits of co-creation for stakeholders such as companies, customer organizations, and end users. Based on our results, we propose a new, generic model for using innovation instruments to facilitate co-creation for the development of needs-based products and services in different service domains.</style></abstract><issue><style face="normal" font="default" size="100%">5</style></issue><custom1><style face="normal" font="default" size="100%">University of Oulu
Lotta Haukipuro, MSc (Econ), is a doctoral candidate at the Oulu Business School at the University of Oulu in Finland. Her PhD research focuses on user involvement through living lab approach in different contexts. She has participated in several international and national innovation, research and development projects as a specialist of living lab and user involvement methods, and has administered a user community and user involvement tool since 2011.</style></custom1><custom2><style face="normal" font="default" size="100%">University of Oulu
Satu Väinämö, MSc (Tech), is a User Research Expert and Project Manager at the University of Oulu in Finland. She has comprehensive experience of leading international projects, managing and creating user interface designs, and defining innovation processes. Her career includes over 15 years in the ICT industry in several leadership and user-experience design positions. She has led more than 100 development activities within Oulu Urban Living Labs, where she is currently in charge of projects related to innovation and living labs.</style></custom2><custom3><style face="normal" font="default" size="100%">Northern Ostrobothnia Hospital District
Pauliina Hyrkäs, BHSc (Health Management), Northern Ostrobothnia Hospital District (NOHD), Finland, has worked in local, national, and international healthcare sector projects as a project manager, a coordinator, and a designer. With her project team, she developed nationally applicable innovation process for Finnish University Hospitals as well as the Development and Innovation Process for the NOHD. Currently, she is starting up the innovation activities at the Oulu University Hospital (OYS), designing the innovation process for the Future Hospital OYS 2030 and for the innovation ecosystem around the OYS as well as the healthcare co-creation process to be utilized at the European Union level.</style></custom3></record></records></xml>