01569nas a2200217   4500008004100000022001400041245007800055210006900133260004200202300001000244490000600254520090600260653002001166653001501186653002101201653003401222653001801256100001701274700002301291856003701314       2017                        eng d  a1927-032100aAction Research as a Framework to Evaluate the Operations of a Living Lab0 aAction Research as a Framework to Evaluate the Operations of a L  aOttawabTalent First Networkc02/2017  a35-410 v73 aIn this article, we propose an action research approach to capture and act upon the delights and frustrations of panel members who participate in living lab research in order to optimize the operations of the living lab itself. We used this approach to test the effectiveness of action research in providing guidelines to practitioners to evaluate and design effective and sustainable user involvement processes in living labs. We conducted a focused literature review and an in-depth case study of both the integration of a researcher within the community and the implementation of an action research project within an existing living lab. This living lab is regarded as both a forerunner and a best-practice example in Europe. Based on our findings, we recommend co-creating the “operations” of a living lab with the users themselves following a combined action research and living lab approach.10aaction research10aLiving lab10apanel management10aparticipatory action research10auser research1 aLogghe, Sara1 aSchuurman, Dimitri  uhttp://timreview.ca/article/105600773nas a2200277   4500008004100000022001400041245005700055210005400112260004200166300000800208490000600216653002000222653002500242653001300267653001500280653001600295653001700311653001500328653001500343100001800358700001900376700002100395700002300416700001900439856003700458       2017                        eng d  a1927-032100aEditorial: Innovation in Living Labs (February 2017)0 aEditorial Innovation in Living Labs February 2017  aOttawabTalent First Networkc02/2017  a3-60 v710aaction research10abusiness-to-business10aemotions10ainnovation10aliving labs10aneedsfinding10aoperations10areflection1 aMcPhee, Chris1 aLeminen, Seppo1 aWesterlund, Mika1 aSchuurman, Dimitri1 aBallon, Pieter  uhttp://timreview.ca/article/1052