01906nas a2200265   4500008004100000022001400041245006600055210006600121260004200187300001000229490000600239520111200245653001001357653003101367653002401398653000901422653004201431653001801473653002801491653002401519100001901543700002301562700001901585856003601604       2015                        eng d  a1927-032100aAgile New Service Development in an Interdisciplinary Context0 aAgile New Service Development in an Interdisciplinary Context  aOttawabTalent First Networkc02/2015  a33-450 v53 aThis article it shows the role of services in a highly interdisciplinary context: promoting cooperation between organizations in the life sciences industry and in the engineering and automation industry. It provides insights on how required offerings of knowledge-intensive business services (KIBS) are developed systematically based on a simple service engineering process model. In addition to the content-related view of new service development, findings from a meta-view are presented. Cooperating researchers and practitioners in the new-service development process observed their own collaboration and how the applied service engineering model had to be modified dynamically to the requirements of the use case. The results show that an easy-to-use service engineering model in a highly interdisciplinary context has benefits, but success is dependent on the joint efforts of an accordingly interdisciplinary team of engineers and natural scientists; a close communication with the customers both from the life sciences industry and the engineering and automation industry; and a more agile approach. 10aagile10aengineering and automation10ainterdisciplinarity10aKIBS10aknowledge-intensive business services10alife sciences10anew service development10aservice engineering1 aCocca, Sabrina1 aFranke, Ann-Mareen1 aSchell, Simone  uhttp://timreview.ca/article/872