01531nas a2200193   4500008004100000022001400041245005500055210005300110260004200163300001000205490000600215520098800221100002101209700001801230700001901248700001701267700001501284856003801299       2019                        eng d  a1927-032100aSmart Mobility: Services, Platforms and Ecosystems0 aSmart Mobility Services Platforms and Ecosystems  aOttawabTalent First Networkc09/2019  a15-250 v93 aIn this study, we provide novel insight into building and managing growth in a new emerging market: the operation and maintenance of a heterogeneous and expanding vehicle fleet in a smart city environment. There are several different types of players in this emerging market and a dominant player is still missing. Based on our empirical findings, we identified three key characteristics of a growing business and the ability to reach a leading position: 1) co-creation through resource integration and service exchange is preferable for responding to market demands; 2) a digital platform is critical to create the necessary knowledge for resource integration and service exchange; and 3) smart services glue the ecosystem and platform together and create the outcome that solves the defined business problem. Most importantly, all three elements&mdash;ecosystem, platform and smart services&mdash;create a uniform environment in which to grow the business in a new emerging market.1 aPulkkinen, Jukka1 aJussila, Jari1 aPartanen, Atte1 aTrotsk, Igor1 aLaiho, Aki  uhttps://timreview.ca/article/1265