@article {1056,
	title = {Action Research as a Framework to Evaluate the Operations of a Living Lab},
	journal = {Technology Innovation Management Review},
	volume = {7},
	year = {2017},
	month = {02/2017},
	pages = {35-41},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {In this article, we propose an action research approach to capture and act upon the delights and frustrations of panel members who participate in living lab research in order to optimize the operations of the living lab itself. We used this approach to test the effectiveness of action research in providing guidelines to practitioners to evaluate and design effective and sustainable user involvement processes in living labs. We conducted a focused literature review and an in-depth case study of both the integration of a researcher within the community and the implementation of an action research project within an existing living lab. This living lab is regarded as both a forerunner and a best-practice example in Europe. Based on our findings, we recommend co-creating the {\textquotedblleft}operations{\textquotedblright} of a living lab with the users themselves following a combined action research and living lab approach.},
	keywords = {action research, Living lab, panel management, participatory action research, user research},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1056},
	url = {http://timreview.ca/article/1056},
	author = {Sara Logghe and Dimitri Schuurman}
}
@article {1052,
	title = {Editorial: Innovation in Living Labs (February 2017)},
	journal = {Technology Innovation Management Review},
	volume = {7},
	year = {2017},
	month = {02/2017},
	pages = {3-6},
	publisher = {Talent First Network},
	address = {Ottawa},
	keywords = {action research, business-to-business, emotions, innovation, living labs, needsfinding, operations, reflection},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/1052},
	url = {http://timreview.ca/article/1052},
	author = {Chris McPhee and Seppo Leminen and Mika Westerlund and Dimitri Schuurman and Pieter Ballon}
}
