@article {534,
	title = {A Customer Value Creation Framework for Businesses That Generate Revenue with Open Source Software},
	journal = {Technology Innovation Management Review},
	volume = {2},
	year = {2012},
	month = {03/2012},
	pages = {18-22},
	publisher = {Talent First Network},
	address = {Ottawa},
	abstract = {Technology entrepreneurs must create value for customers in order to generate revenue. This article examines the dimensions of customer value creation and provides a framework to help entrepreneurs, managers, and leaders of open source projects create value, with an emphasis on businesses that generate revenue from open source assets. The proposed framework focuses on a firm{\textquoteright}s pre-emptive value offering (also known as a customer value proposition). This is a firm{\textquoteright}s offering of the value it seeks to create for a customer, in order to meet his or her requirements.},
	keywords = {customer value, customer value creation, open source business, technology entrepreneurship, value proposition},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/534},
	url = {http://timreview.ca/article/534},
	author = {Aparna Shanker}
}
