@article {525,
	title = {Q\&A. What Is Customer Value and How Do You Deliver It?},
	journal = {Technology Innovation Management Review},
	volume = {2},
	year = {2012},
	month = {02/2012},
	pages = {32-33},
	publisher = {Talent First Network},
	address = {Ottawa},
	keywords = {customer feedback, customer value, market orientation, value proposition},
	issn = {1927-0321},
	doi = {http://doi.org/10.22215/timreview/525},
	url = {http://timreview.ca/article/525},
	author = {Aparna Shanker}
}
